Privecy Policy
Cloud Packers and Movers
Effective Date: 01 January 2024
Last Updated: 05 March 2026
Cloud Packers and Movers (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us when using our website https://www.cloudpackers.com and our relocation services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information when you use our website or services.
Personal Identification Information
- Full name
- Email address
- Phone number
- Pickup and delivery address
- Moving details (household items, vehicle transport etc.)
Technical Information
- IP address
- Browser type and version
- Device information
- Operating system
- Referring website
Usage Data
- Pages visited on our website
- Time spent on the website
- Click behavior and navigation patterns
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and optimize advertising campaigns.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide relocation and logistics services
- To generate quotations for packing and moving services
- To respond to customer inquiries and support requests
- To improve our website functionality and services
- To monitor website performance and security
- To run advertising and marketing campaigns
- To comply with legal obligations
3. Legal Basis for Processing Personal Data
We process personal data based on the following legal grounds:
Customer Consent
When you voluntarily submit your information through forms on our website.
Contractual Necessity
To provide the relocation services requested by you.
Legitimate Business Interests
To improve services, analyze website performance, and conduct marketing activities.
Legal Compliance
To comply with applicable laws, regulations, and legal obligations.
4. Sharing of Information
We do not sell or rent your personal information.
However, we may share your information with trusted third parties for operational purposes including:
- Logistics and transportation partners
- Payment processing providers
- Customer support tools
- Website analytics providers
- Advertising platforms such as Microsoft Advertising or Google Ads
These third parties are required to maintain the confidentiality and security of your information.
5. Cross-Border Data Transfers
Some of our service providers, advertising platforms, or analytics tools may process data on servers located outside India.
By using our website and services, you consent to such cross-border data transfers where necessary for providing services or improving advertising performance.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Maintain business records
- Comply with legal obligations
- Resolve disputes and enforce agreements
When personal data is no longer required, we securely delete or anonymize the information.
7. Your Data Protection Rights
You have the following rights regarding your personal data:
- The right to access your personal data
- The right to request correction of inaccurate data
- The right to request deletion of your personal data
- The right to withdraw consent for data processing
- The right to object to certain processing activities
To exercise these rights, please contact us using the contact information provided below.
8. Cookies Policy
Our website uses cookies to improve user experience and analyze website performance.
Cookies help us understand how visitors interact with our website and help improve advertising campaigns.
You can control or disable cookies through your browser settings.
9. Data Security
We implement reasonable technical and organizational security measures to protect your personal data from unauthorized access, disclosure, or misuse.
However, no internet transmission or storage system can be guaranteed to be completely secure.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of those websites.
11. Children's Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business practices.
Any updates will be posted on this page with the revised Last Updated date.
13. Data Controller Information
Cloud Packers and Movers
Website: https://www.cloudpackers.com
Email: support@cloudpackers.com
Phone: +91 8888 75 3766
Head Office:
Pune, Maharashtra, India
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us using the above details.